Delivery

Free UK Shipping Over £48.00

UK Delivery Charges Under £48.00 See below:

Economy Delivery (3-6 Working Days) - £2.96
UPS Signed For Delivery (1-4 Working Days) - £5.50
UPS Signed For Delivery, 5FT and over (1-4 Working Days) - £10.20
Next Day Delivery - (Temporarily Unavailable)

International Delivery From £10.00



Delivery Information

Returns

We understand sometimes things go wrong and we aim to make returns as simple as possible.

If you're not happy with your purchase you can return items to us within 14 days of receiving your order.
To return your items, please e-mail sales@lampshoponline.com with your order number and we will send a returns number and return instructions to you.

Returns Information

Troubleshooting Common Problems With Halogen Lightbulbs

Halogen lighting, although they look like incandescents, are slightly different in order to make them last longer. However, they can still have a variety of problems which reduce their life span, and so here’s a run down of some common problems and solutions.

bulb

GU10 Lamp

Problem: Blackening or Burning Out of Bulb

Cause #1: Contaminated Quartz: Organic material, like grease from fingers, salts and alkalines (ash) can carbonize when they touch the outside of the bulb. This causes dark spots which absorb radiation from the filament which causes excessive heat and breakages, or for the lamp to burn out prematurely.

Solution: Take care not to touch the bulb when fitting them, such as using the original packaging or using rubber gloves. If the bulb has been touched, clean them carefully with a little alcohol or distilled water, with a soft cloth.

Cause #2: Off-quality and/ or old bulb: this is noticeable by a darker smoke clouding the bulb.

Solution: Buy new bulbs that are better quality, such as Sylvania, GE or Philips.

Cause #3: Melting or breakage of a thin spot in an aging filament. These thin spots are caused by the uneven evaporation and redepositing of the tungsten in the bulb.

Solution: These are simply how the bulbs work and so there is no solution other than to buy new bulbs with new filaments.

Problem: Cracks and Explosions

Cause #1: High Temperature: Halogens run at very high temperatures which leads to excessive heat and pressure being produced, bursting the bulb.

Solution: Don’t run the lights for too long, and allow them to fully cool down before switching them back on.

broken

Flickering/ Dimming

Cause #1 Unreliable wiring, poor circuitry or faulty voltage conversion.

Cause #2 ‘Unclean’ bulb as mentioned above

Solution: Bring an electrician in to look further into the problem.

Filament ‘notching’ or ‘necking’

‘Notching’ is an irregularity in the filament of halogen lighting which can drastically reduce the bulbs life span.

Cause #1 Bulbs running at lower temperatures than are required for optimum tungsten evaporation. This lower temperature is caused by excessive or continuous dimming of the bulbs. Also, low amperage lamps with small filament wire sizes have been found to be more susceptible.

Solution: Unfortunately, this is practically unpredictable. The only option for this problem is to keep spare bulbs on hand for any emergencies.

filament

Further Resources:

More on ‘Notching': http://www.topbulb.com/blog/is-notching-blowing-out-your-bulbs-early/

Other troubleshooting guides:

Starters and Ballasts in fluorescent tubes: http://www.lampshoponline-ltd.mybigcommerce.com/advice/how-to-fix-slow-to-start-flickering-or-faulty-flourescent-tube-lights

LEDs: http://www.lampshoponline-ltd.mybigcommerce.com/advice/how-to-fix-slow-to-start-flickering-or-faulty-flourescent-tube-lights

Find a qualified electrician near you: http://www.electricalsafetyfirst.org.uk/find-an-electrician/

Which? advice on how much an electrician should cost: http://local.which.co.uk/advice/cost-price-information-electricians

More about how Halogens work here: http://www.edisontechcenter.org/halogen.html

« Return To Advice Centre

Published 2015/09/08