Delivery

Free UK Shipping Over £48.00

UK Delivery Charges Under £48.00 See below:

Economy Delivery (3-6 Working Days) - £3.60
UPS Signed For Delivery (1-4 Working Days) - £5.50
UPS Signed For Delivery, 5FT and over (1-4 Working Days) - £11.94
Next Day Delivery - (Temporarily Unavailable)

International Delivery From £10.00



Delivery Information

Returns

We understand sometimes things go wrong and we aim to make returns as simple as possible.

If you're not happy with your purchase you can return items to us within 14 days of receiving your order.
To return your items, please e-mail sales@lampshoponline.com with your order number and we will send a returns number and return instructions to you.

Returns Information

Privacy Policy

At LampShopOnline we are very conscious about your privacy when using our website. We are committed to ensuring that your privacy is protected.

Therefore, we protect your personal data, stringently adhering to the ethics of the Data Protection Act (1998) and the European Union Data Protection Framework Directives, only storing the data necessary for accounting, marketing, sales, public relations and record keeping helping us uphold and improve the relationships between our company, our suppliers and our valued customers.

What details do we keep?

Occasionally, we may ask you to provide certain information by which you can be identified when using this website, when this is the case we assure that it will only be used in accordance with this privacy statement. LampShopOnline may alter this policy from time to time by editing and updating the statement on this page.

  • Your name, age and job title
  • Contact information (e.g. email address)
  • Demographic data (e.g. Postcode, interests etc.)
  • Other relevant information which may help LampShopOnline improve its service.

Why do we keep these details?

We need the information listed above to understand the needs of you, the customer and provide you with a better service, and in particular for the following reasons:

  • Internal records
  • We may use the information to improve our products and services.
  • We may occasionally send promotional emails about our products, special offers or other information which we think you may find interesting using the email address which you have consented us to contact you by.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to improve the website according to your interests, improving the service we supply to you.

How secure are my personal details?

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to us at the address shown on the contact us page.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

External Websites

The LampShopOnline website may contain various links to other relevant websites. However, once you have used these links to leave our site, you should be aware that we do not have any control over that other website and these websites are not bound by this privacy statement. Therefore, LampShopOnline cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should browse these sites with caution, taking time to look at the privacy page of the website in question.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.