LSO

What Does the Warranty Cover?

The warranty on our lighting products ensures protection against defects in materials and workmanship. If your product fails due to a manufacturing defect within the warranty period, we will offer a replacement or repair. The coverage includes:

Manufacturing defects – Issues arising from faulty materials or poor workmanship.
Premature failure – If a lamp or fitting fails significantly before its expected lifespan.
Performance issues – If the product does not meet the specified output or efficiency levels.

However, the warranty does not cover:

Accidental damage – Breakage due to mishandling or external factors.
Incorrect installation – Damage caused by improper wiring or incompatible fixtures.
Wear and tear – Normal degradation over time, including fading or minor performance reductions.
Modifications – Any alterations that void the original product specifications.

For specific warranty details on your product, please check the product listing or contact our Customer Satisfaction Team.

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