Warranties & Guarantees

Do Your Products Come With a Warranty?

Most of our products come with a manufacturer’s warranty, typically ranging from 1 to 5 years, depending on the brand and product type.

What Does the Warranty Cover?

Our warranty typically covers manufacturing defects, faulty materials, and workmanship issues for a specified period. It does not cover accidental damage, improper installation, or normal wear and tear.

How Do I Make a Warranty Claim?

To make a warranty claim, contact our Customer Satisfaction Team with your order details and a description of the issue. Provide clear photos of the faulty product if required. We will assess your claim and arrange a replacement, repair or refund in line with our warranty policy.

Are There Extended Warranty Options Available?

Yes, most of our lighting products come with a 12-month standard warranty, but some manufacturers offer extended warranties of up to 7 years when you register your product online. Check the product details, data sheet, or contact our Customer Satisfaction Team for more information.